Hustlin' is good. Working hard to expand your business is good too.

But here's a golden rule: never, ever miss a single message or call from a customer.

These precious messages hold the potential for valuable connections, feedback, and opportunities. Each email or call is an opportunity to provide excellent customer service and build lasting relationships. So, whether you're on the go or caught up in the hustle, always make sure to keep an eye on your inbox and answer those calls because you never know what incredible possibilities may be waiting just a click or ring away!

And, I know you're here because you need assistance to keep up with your customers.

Let me show you we do it.

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Finding the right person with communication skills and willing to improve.

Implementing a KPI (Key Performance Indicator) to measure the effectiveness of individual's effort and identify areas for improvement.

Valuing customer feedback to allow businesses identify customer's needs and continuously improve products and services.

Here's how we work

Imagine having your own personal HR superhero, ready to swoop in and save the day! That's us! We're here to take care of all your HR needs, so you can focus on what you do best.

  • We will provide you a shortlist of candidates that was carefully evaluated, ensuring that they possess the skills, experience, and qualifications that perfectly match your requirements.
  • Successful candidate will go through with an orientation and basic training with communication skills and platform.
  • Setting up contracts and payroll.
  • In addition to the main services, various tools and software, like time trackers, are included in the service package. These tools are designed to assist employees in managing their time more effectively.

If you would like to get more into details.

After building a customer support team, I guarantee you that you'll have more time to focus on other important things in your business.

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Business sales and expansion

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Marketing

Strategies

Partnership/collaboration opportunities with other businesses

If you want to talk more about hiring a customer service through CYBA careers.

We are always open to talk and schedule a call whenever you're free.

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